Living for a summer in the Canadian Rockies is daunting enough; counselors and staff should not have to worry about being cut off from the outside world. So when Internet access started failing at the camp’s of Tim Horton Children’s Foundation, a philanthropic unit of the largest coffee chain in Canada, the IT team knew they needed a solution – fast. Problem was that the camps were heavy users of video communications and wireless connections – a deadly combination for WAN optimization solutions. Most WAN optimization solutions are unable to accelerate UDP-based protocols, such as video conferencing, and none can compensate in real-time for lost and out-of-order packets common to wireless links, which undermine video session.
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Evaluation, Best Practices, Measuring Results