Check the Obvious Stuff
- Do you have any Alarms on the appliance or orchestrator?
- Can you ping the IP address of the next hop?
- Can you ping an IP address on the internet?
- Have you verified that you’re using the correct public IP address?
- Does the NAT switch need to be on or off?
- If the appliance is directly connected to broadband, turn off wan hardening.
- Can you access the appliance via https and ssh?
- If so, you know you are on the public internet.
- Turn WAN hardening back on immediately.