Enterprise Applications

ERP, CRM, PLM and other enterprise applications are most effective when available to users regardless of their location. But as offices are located further away from the data center, enterprise application performance suffers. Transferring data takes longer, increasing the time to fulfill queries, or refresh client front-ends. Silver Peak corrects the underlying WAN problems that disrupt enterprise applications, eliminating more than 80 percent of the data from the WAN and improving WAN quality. With Silver Peak, enterprise applications perform well for every office.

Enterprise applications, such as Customer Resource Management (CRM) and Enterprise Resource Planning (ERP), are essential to business operations. While they perform well witihn the office, across longer distances problems often emerge. Replicating application databases to a disaster recovery site will take longer or may fail to complete within the company’s recovery point objectives (RPOs). Client interfaces may take longer to refresh and data transfers longer to complete. The slow and unreliable performance over distance leaves users frustrated, increasing support desk complaints and impacting productivity.

Increasing the amount of bandwidth in the wide area network (WAN) typically will not address the problem.  TCP throughput degrades as delay increases independent of bandwidth. Even when distances are nominal delay may be a factor.  Provider routing policies and peering practices contribute to the delay on the wide area network (WAN). 

Silver Peak addresses these problems, improving enterprise application performance over distances. Eliminated are the protocol inefficiencies that lengthen data transfers and undermine the responsiveness of enterprise application clients. Gone are the lost and out-of-order packets that come with network congestion and add to delay. As a result, Silver Peak can improve replication performance by 20x, shorten transaction times, and eliminate more than 80 percent of the data that needs to be transferred across distance. More specifically, Silver Peak addresses the following challenges:

• Bandwidth – Silver Peak byte-level deduplication  eliminates more than 80 percent of the data sent by enterprise applications from the WAN. The first time the application sends data it is fingerprinted and compressed by Silver Peak. Subsequent requests are fulfilled by the local Silver Peak instance.  
• Latency – Silver Peak mitigates latency enabling enterprise applications to operate more efficiently over distance. Most operations are improved through TCP Acceleration, which includes windows scaling, selective acknowledgements, and HighSpeed TCP. Sharing files and access data stores is also improved with CIFS Acceleration, which includes CIFS read-ahead, CIFS write-behind, and CIFS metadata optimizations. Latency is also reduced through packet coalescing, which re-packages multiple smaller packets into a single larger one, and through Dynamic Path Control, which selects the fastest path to a remote location.
• Congestion – Silver Peak makes enterprise application performance more predictable across congested WANs. Lost packets are reconstituted in real-time at the far end of a WAN link, avoiding delays that come with multiple round-trip retransmissions. Out-of-order packets are resequenced, avoiding retransmission and processing delays that occur when packets arrive out-of-order.

Silver Peak protects enterprise application data in-flight between locations with an Accelerated IPSec virtual private network (VPN) running AES-256, the enterprise standard for data encryption. Data-at-rest in a Silver Peak instances is also encrypted with AES. End-to-end encryption is provided by SSL/TLS.

Specific customers who have used Silver Peak to improve their CRM and ERP architectures include: 

• Classic Components, a major electronics distributor
• Curt G. Joa (“JOA”), a global designer and manufacturer of specialty machines
• Essential Energy Services Trust, a leading provider of oilfield services in western Canada
• Merial, a world leader in research, manufacturing and marketing of animal health pharmaceuticals and vaccines
• Miles & Stockbridge P.C., a leading law firm in the mid-Atlantic region
• NCCW, one of the largest application service providers in the Netherlands
• SMTC, a  global electronics manufacturing services provider

​and many more. Silver Peak offers the most scalable and cost-effective data acceleration software for connecting data centers, remote offices and the cloud. You can download and deploy it  as a free, self-service trial in just 20 minutes or contact us to see how Silver Peak can help your organization.