Oracle CRM

Silver Peak Reduces the Time to Log Into and Retrieve Information from Oracle CRM

Let your sales and marketing teams access Oracle CRM from any location. Silver Peak accelerates Oracle CRM over distance, making logins immediate and data transfers faster. With Silver Peak, Oracle CRM performs its best at any remote location.

Oracle CRM provides transactional, analytical and engagement features to manage customer-facing operations. Within the local corporate network, Oracle can be very responsive, but across distance Oracle CRM performance often suffers. Logging into Oracle CRM from remote offices, as well as printing reports or refreshing dashboards, may take too long for users. Replicating Oracle CRM databases offsite may fail to complete within the organization's Recovery Point Objectives (RPOs).

The problem is not Oracle CRM; it’s the underlying network. The delay resulting from long distance, routing policies, and peering practices across  wide area networks (WANs) degrade the performance of any centralized application over distance. Throughput is further limited by the higher incidents of packet loss and out-of-order packets on those networks.

Silver Peak addresses these problems enabling Oracle CRM to perform its best at every location. Customers have eliminated 85 percent and more of Oracle CRM data from their WAN. More specifically, Silver Peak applies these technologies to the following challenges:

  • Bandwidth – Silver Peak byte-level deduplication and compression remove more than 85 percent of redundant Oracle CRM data from the WAN. The first time Oracle CRM sends data it is fingerprinted and compressed by Silver Peak. Subsequent requests are fulfilled by the local Silver Peak instance. 
  • Latency – Silver Peak mitigates latency enabling Oracle CRM to operate more efficiently over distance TCP Acceleration includes windows scaling, selective acknowledgements, and HighSpeed TCP. CIFS Acceleration includes CIFS read-ahead, CIFS write-behind, and CIFS metadata optimizations. Latency is also reduced through packet coalescing, which re-packages multiple smaller packets into a single larger one, and through Dynamic Path Control, which selects the fastest path to a remote location.
  • Congestion – Silver Peak makes Oracle CRM performance more predictable across congested WANs. Lost packets are reconstituted in real-time at the far end of a WAN link, avoiding delays that come with multiple round-trip retransmissions. Out-of-order packets are resequenced, avoiding retransmission and processing delays that occur when packets arrive out-of-order.

Silver Peak protects Oracle CRM data in-flight between locations with an Accelerated IPSec virtual private network (VPN) running AES-256, the enterprise standard for data encryption. Data-at-rest within Silver Peak instances is also encrypted with AES. End-to-end encryption is provided by SSL/TLS.

Specific customers who have used Silver Peak to improve their CRM and ERP architectures include: 

​and many more. Silver Peak offers the most scalable and cost-effective data acceleration software for connecting data centers, remote offices and the cloud. You can download and deploy it as a free, self-service trial in just 20 minutes or contact us to see how Silver Peak can help your organization.

Featured Products

  • VX WAN Optimization Software

    VX Virtual WAN Optimization Software

    Silver Peak VX WAN optimization software supports the full list of Silver Peak WAN optimization features. Use Silver Peak VX software to build a Silver Peak Unity WAN fabric for integrating your enterprise WAN, the Internet and the cloud, and to optimize every SaaS application.

  • NX WAN Optimization Appliances

    NX Appliances for Application Acceleration and Replication Acceleration

    Silver Peak NX WAN optimization appliances are the industry's highest-performance WAN optimization solutions, delivering three-times the WAN performance and capacity of the nearest competing products. Silver Peak Software for Life program means you can convert NX appliances to VX software at anytime for free.

  • Unity Architecture: Building an SD-WAN Fabric

    Silver Peak Unity is the premier solution for broadband and hybrid WANs.

Benefits

  • Increase productivity by giving remote account managers faster and more reliable access to Oracle CRM.
  • Optimize sales by allowing territory managers to quickly retrieve Oracle CRM pipeline leads - and more. 
  • Avoid or delay expensive WAN bandwidth upgrades by eliminating more than 85 percent of Oracle CRM traffic from the WAN.
  • Shorten Oracle CRM replication and data transfers over distance by correcting underlying networking problems and eliminating excess Oracle CRM traffic from the WAN.
  • Lower bandwidth charges by eliminating redundant Oracle CRM data from the WAN.

Resources

  • Oracle E-Business is an integrated suite of applications for the enterprise that relies on an Oracle Database as the backend and a Web frontend. Oracle E-Business may perform well within an office, but performance often deteriorates across a wide area network (WAN). This application performance brief highlights how Silver Peak improves the performance of Oracle E-Business over the WAN. 
  • This white paper examines the requirements for optimizing SaaS and how Silver Peak's Unity WAN fabric gives IT the visibility and control that has been missing while giving users the performance they need.
  • Users in branch offices and remote offices have traditionally had a difficult time accessing files stored in remote data centers. The Windows file system relies on CIFS/SMB a chatty protocol that performs poorly over the WAN. Silver Peak corrects CIFS chattiness, accelerating the transfer of data to the branch office or remote office. This document explains how Silver Peak enable centrally managed file services to dramatically improve branch office and remote office productivity.
  • This mid-Atlantic medical center is a nonprofit, 919-bed, regional referral center with more than 4,000 employees. It is home to one of the top 10 heart programs in the United States and one of the nation’s busiest Level I Trauma Centers. Like similar environments, this medical center consists of multiple independent facilities, including urgent care sites, hospitals and administrative locations. However, from an IT perspective, these locations are managed as a single entity. This facilitates information sharing and enables IT resources to meet the medical center’s stringent demands. 
  • Server consolidation reduces costs, but it also introduces network challenges that left unaddressed can undermine business processes. Just ask SMTC, a global electronics manufacturing services provider. The company had successfully consolidated servers into its Markham, Ontario data center, but as the company’s WAN become more congested, essential business applications – ERP, CRM, and more – became unusable. 
  • Autodesk, Inc. is a world leader in 2D and 3D design and engineering software for the manufacturing, building and construction, and media and entertainment markets. Since its introduction of AutoCAD® software in 1982, Autodesk has developed the broadest portfolio of state-of-the-art software applications to help customers experience their ideas digitally before they are built. Fortune 1000 companies rely on Autodesk for the tools to design, visualize and simulate their ideas to save time and money, enhance quality and foster innovation for competitive advantage.