Oracle CRM

Let your sales and marketing teams access Oracle CRM from any location. Silver Peak accelerates Oracle CRM over distance, making logins immediate and data transfers faster. With Silver Peak, Oracle CRM performs its best at any remote location.

Oracle CRM provides transactional, analytical and engagement features to manage customer-facing operations. Within the local corporate network, Oracle can be very responsive, but across distance Oracle CRM performance often suffers. Logging into Oracle CRM from remote offices, as well as printing reports or refreshing dashboards, may take too long for users. Replicating Oracle CRM databases offsite may fail to complete within the organization's Recovery Point Objectives (RPOs).

The problem is not Oracle CRM; it’s the underlying network. The delay resulting from long distance, routing policies, and peering practices across  wide area networks (WANs) degrade the performance of any centralized application over distance. Throughput is further limited by the higher incidents of packet loss and out-of-order packets on those networks.

Silver Peak addresses these problems enabling Oracle CRM to perform its best at every location. Customers have eliminated 85 percent and more of Oracle CRM data from their WAN. More specifically, Silver Peak applies these technologies to the following challenges:

• Bandwidth – Silver Peak byte-level deduplication and compression remove more than 85 percent of redundant Oracle CRM data from the WAN. The first time Oracle CRM sends data it is fingerprinted and compressed by Silver Peak. Subsequent requests are fulfilled by the local Silver Peak instance. 
• Latency – Silver Peak mitigates latency enabling Oracle CRM to operate more efficiently over distance TCP Acceleration includes windows scaling, selective acknowledgements, and HighSpeed TCP. CIFS Acceleration includes CIFS read-ahead, CIFS write-behind, and CIFS metadata optimizations. Latency is also reduced through packet coalescing, which re-packages multiple smaller packets into a single larger one, and through Dynamic Path Control, which selects the fastest path to a remote location.
• Congestion – Silver Peak makes Oracle CRM performance more predictable across congested WANs. Lost packets are reconstituted in real-time at the far end of a WAN link, avoiding delays that come with multiple round-trip retransmissions. Out-of-order packets are resequenced, avoiding retransmission and processing delays that occur when packets arrive out-of-order.

Silver Peak protects Oracle CRM data in-flight between locations with an Accelerated IPSec virtual private network (VPN) running AES-256, the enterprise standard for data encryption. Data-at-rest within Silver Peak instances is also encrypted with AES. End-to-end encryption is provided by SSL/TLS.

Specific customers who have used Silver Peak to improve their CRM and ERP architectures include: 

• Classic Components, a major electronics distributor
• Curt G. Joa (“JOA”), a global designer and manufacturer of specialty machines
• Essential Energy Services Trust, a leading provider of oilfield services in western Canada
• Merial, a world leader in research, manufacturing and marketing of animal health pharmaceuticals and vaccines
• Miles & Stockbridge P.C., a leading law firm in the mid-Atlantic region
• NCCW, one of the largest application service providers in the Netherlands
• SMTC, a global electronics manufacturing services provider

​and many more. Silver Peak offers the most scalable and cost-effective data acceleration software for connecting data centers, remote offices and the cloud. You can download and deploy it as a free, self-service trial in just 20 minutes or contact us to see how Silver Peak can help your organization.